Website Support Request
JSWeb Ltd partners with Maxer to provide maintenance and support.
If you have an issue with your website, fill in the contact form below and we will assign a developer to your case.
All Maxer clients will receive a 25% discount on the first 4 hours of development work.
After the initial 4 hours, our hourly rate is £75 (approx €85 based on current exchange rate).
Tell us About Your Issue
If, upon thorough investigation, we determine that resolving your issue within the pre-approved time is not feasible, we will provide you with our estimated timeframe before commencing any development work.
* We’ll get back to you within 4 working hours
FAQ
Here are some answers to Frequently Asked Questions.
How much does a website cost?
Depending on the intended use of the site, we can build you a WordPress site from £375, a WooCommerce site from £750, or you could go with our Just Simple Cart site for £59 per month.
Can you build a custom plugin?
We have an excellent team of developers who can do pretty much anything you want with your website. Contact us for a custom quote.
How do I sell online?
The quickest way to get an online shop setup is either using our own Just Simple Cart which is built on Zen Cart, or WooCommerce. You could be selling online in as little as 24 hours!
Do you offer SEO services?
We have partnered with Outrank to offer this service. Please visit the ‘SEO Services’ page for more information.
My website is running slow.
For any issues related to site speed, the first point of contact should be your web host. If they report that there are no server issues, get in touch and we can investigate the issue for you.
What's my Zen Cart version?
Log in to your site admin and look in the top right corner. Your current version is displayed here.
Can I spread the cost of my project?
We understand that the cost of a new website, or the upgrade of an old site can be a significant investment. Whilst we don’t have any credit facilities available, we will usually offer the option to pay over 3 or 4 months. Please ask us for details.
Do you offer Hosting?
We don’t offer our own hosting, however we partner with Maxer Hosting who have numerous plans available. If you use our referral link then you will get a discount on your first year.