The following article was posted by Michael Koploy, ERP Analyst at Software Advice and is certainly worth a read.
Congratulations! Your new e-commerce website just went live, you’re doing some great marketing to attract new customers, and you’re eagerly awaiting for orders to come flooding in. But you might have neglected one of the most overlooked aspects of eCommerce: fulfillment. Your entire business will be at risk if you ship products late, incorrectly package items or ship the wrong merchandise entirely.
In this article, I’ll focus on how to excel at fulfillment and grow your operation so that you keep costs low, maintain accuracy and effectively scale your operation. READ MORE